🔄 Return & Refund Policy

Return Policy

We accept returns within 7 days of delivery under the following conditions:

• Item must be unused and in original packaging
• Tags and labels must be intact
• Proof of purchase is required
• Return shipping costs are the customer's responsibility

Refund Process

• Refunds are processed within 5-7 business days of receiving the return
• Refunds will be issued to the original payment method
• Shipping charges are non-refundable
• You will receive a confirmation email once your refund is processed

Non-Returnable Items

• Perishable goods (food, flowers, etc.)
• Personal care items (cosmetics, skincare)
• Custom or personalized products
• Downloadable digital products

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately:

• Take photos of the damage
• Contact customer service within 48 hours of delivery
• We will arrange for a replacement or full refund

How to Initiate a Return

1. Log into your account and go to "My Orders"
2. Select the order and click "Return Item"
3. Fill out the return form with reason and photos
4. Print the return label and ship the package

Last updated: September 01, 2026